Author: Michelle Di Gangi

Customer Wise: It’s all about your client’s experience

Michelle Di Gangi
Small Business Banking
Scott Richards, wearing plaid tie and leaning on a beige tiled wall.

Scott Richards, CEO of Faceless Technologies Inc., a marketing company based in Denver, shares advice and what he’s learned about running a business.

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Customer Wise: High standards earn community’s trust

Michelle Di Gangi
Small Business Banking
Mary Martinez at her desk, smiling at an employee who is mostly off-camera.

Mary Martinez, owner of Home Instead Senior Care in Albuquerque, New Mexico, shares advice and what she’s learned about running a business.

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Customer Wise: Enduring downturns pays off in pride

Michelle Di Gangi
Small Business Banking
Mike Bryant and Iris Weng look at business items on laptop computer.

Mike Bryant, president of ARSI Corp., shares advice and what he’s learned about being a small business owner.

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